HAVE QUESTIONS?

Frequently Asked Questions

How Do I Know If My Order Went Through?

After your order has been successfully placed, you'll receive a confirmation email to the email address entered at checkout. Be sure to check your spam folder if you aren't seeing it right away! You will also receive an email when the order has shipped, when it is out for delivery and once it has been delivered.

How Do I Take Care of My Stainless Steel Jewelry?

  • Store in a pouch, box or bag and place in a low humidity area
  • Remove jewelry when showering, swimming and doing physical activities
  • Let perfumes, colognes, make-up and lotions set first before wearing jewelry

Stainless Steel jewelry can be worn in water. However, these tips, when practiced properly, will keep your Stainless Steel jewelry from losing its luster over time. Because none of our jewelry is solid gold, the plating over the stainless steel CAN eventually wear off. Following these care tips will slow that process down.

Will You Be Getting More of These?

We occasionally restock items based on popularity and availability but MOST often, we like to keep our inventory minimal and ever-changing. If you see it and want it, don't wait because it might sell out forever!

Can I Get a Refund for My Purchase?

At this time, we offer store credit only. Visit our Return Policy here

Can I Cancel My Order After I Place It?

No cancellations are accepted at this time. If you need to return an item for store credit, you can do so after it is received.

Do You Offer Worldwide Shipping?

At this time, we are shipping throughout the continental U.S. and Canada upon request. For Canadian shipping please email hello@shopbirdbee.com with the subject line "Canadian Shipping Request." Shipping fees for Canada start around $20 and will be based on package weight.

When Do You Get New Product?

New items are always trickling in! Check back often to see what's new or follow us on social to get the first look at new arrivals.

Do You Work With Influencers?

At this time we are not looking to collaborate, partner or hire models. If this changes we will post about it!